Here’s the answer.

Before what time do I need to place my order to have it shipped the same day?

If you place your order before 3 PM CE(S)T we are 99% sure that your order will leave our warehouse the same day. Orders for full pallets need to be placed before 2 PM CE(S)T to be shipped the same day.

Can I pick-up my order after opening hours?

Yep, no problem! We’ve got a 24 hours night safe. Contact our sales team and they will give you the code to open the safe and pick up your order whenever you want.

Is it possible to collect my order from your headquarters?

Yes for sure. We are open on working days from 08:00 – 17:30 hr. You’re more than welcome and you will get a nice cup of coffee as well.

How long does international shipping take?

International shipping is handled by FedEx or UPS, and has an estimated delivery time of 4-5 business days.
If you need it sooner, please email us.
Please note, all taxes, duties, or other applicable fees are the buyers responsibility.

If you are looking to order products, and our website does not support shipping to your country, please email us.

How long does shipping take in the USA?

All products on our website are IN STOCK, and will ship out the same day your order is placed.  All USA orders over $100 qualify for free shipping. If you would like to upgrade to a faster shipping method, expedited options will be displayed during the checkout process, once you enter the shipping address.